Q: “How do the EuroTan Accelerators work?”

A: The Sun full UV spectrum or a Tanning Bed’s UV-A will turn your natural Melanin into a tan. As more melanin is activated by the rays, as darker the tan. Your melanin is below the skin and needs time to reach the surface for tanning and sometimes do not come to the surface.  EuroTan accelerators have special ingredients that help the maximum amount of your own melanin to reach the skin’s surface for tanning quickly. EuroTan works on contact and does not need to be applied hours in advance as other products. Depending on your skin type and the amount of melanin available, tanning starts as soon as UVA reaches the skin. Only EuroTan can actually help you to go beyond your tanning plateau. That’s the European secret!

Q: “How do I use EuroTan Accelerators?”

A: When using a tanning bed, just apply in the tanning room before exposure. No need to apply hours in advance like with other products. When going into the sun, apply and wait a short time (see next question) before applying your regular Sun Protection. (SPF 15 or higher)

Q: “What is the Sun Exposure time when I use EuroTan outdoors?”

A: That time depends on several factors:

What is your skin type… (are you fair or dark skinned?),

What is the sun intensity… (shade or no shade?),

What is time of day… (noon or evenings?)

Is your skin is pre conditioned to the sun… (is this your first day in the sun or did you just come back from a sun vacation?)

There is no magic time, but on the average you should apply a SPF of 15 or higher after about 10 to 20 minutes of exposure with EuroTan Accelerators.

Q: “Do I need to apply Sun Protection?”

A: In a short word: YES. EuroTan helps you to get the maximum tan in the shortest time. Therefore, our products do not have any sun protection. If you are using EuroTan outside with you must apply an SPF after the initial exposure. (see above question)  When using a tanning bed, you exposure is limited by the timer. However it is always recommended to use a moisturizer with an SPF after your tanning session.

Q: “I am used to buy EuroTan at my local drugstore or hypermarket for years. Why can I not find EuroTan anymore in my neighborhood stores?”

A: Retail stores have increased the cost for placement on their shelves. We had a choice of either raising the prices or to lower our cost by cutting quality. None of these choices are acceptable to us.  Therefore we switched to a ‘customer direct’ approach and offer our products ONLY on line. The advantage for you: Same high quality products without a price increase!

Q: “My Tanning Salon does not want me to bring in Eurotan. They say it will damage the Acrylic.”

A: EuroTan is safe for all Acrylics. It does not contain any oils and has no ingredients which will damage acrylics or other surfaces. Keep in mind that the Salon Owner does not make large profits on your tanning session but on the Lotions they sell you at a sometimes 1000% mark-up. Bringing in your own lotion takes profits away and is, understandably, discouraged by the operators. It is not a ‘safety’ issue it’s a ‘profit’ issue - and you are the smart shopper here. 

Q: “Why is the postage and handling for ordering a flat rate?”  

A: It takes us same amount of time to process a large multiple bottle or a single bottle order. We reward customers with larger orders by not charging additional shipping. It’s an incentive that amounts to free shipping on every order larger than 1 bottle. Many customers have ordered a dozen bottles and pay only 83 cents per bottle for having them delivered to your front door. It’s our way of saying ‘THANK YOU’ to our smart shoppers.  Plus, shopping on line saves you the state sales tax and that extra trip to the store. As an additional service, we normally use USPS Priority Mail at no extra charge to you, while others charge additional for this expedited service. 

Q: “How do you ship and how quickly can I expect my product?” 

A: Depending on the size of the shipment and destination we normally use USPS Priority Mail with on line tracking information. Expect your products  in 2 to 3 business days.  Larger orders are shipped UPS Green label and we will forward you a tracking number.. 

Q: “Do you ship overseas?” 

A: Yes, we ship all over the world. Overseas shipments are usually shipped USPS Global Priority with expected delivery of 4 to 7 days.  . 

Q: “Can I order over the phone?”   

A: Yes you can. We are happy to take your order over the phone, but using this option may delay the processing by 2 to 3 days. Our order line is 1-800-EuroTan (1-800-387-6826) 

Q: “Can I pay with my personal check?” 

A: Besides all major credit cards we now also accept checks on line. No need to mail us your check. Just enter the info from your personal check at check-out and your products will be on the way with out delay. 

Q: “Is it safe you enter my credit card information on your site?” 

A: Our Website and Shopping Cart have all necessary SSL certifications providing the most secure gateway available.  

Q: “Is my satisfaction guaranteed?”  

A: Yes, your satisfaction is very important to us and guaranteed. Should you not be happy for any reason simply return the product within 10 days of invoice date, postage paid, to our customer service center at 5215 Yoakum Street,  Houston, TX 77006 and we cheerfully refund the product cost (less S&H).